Elements and Performance Criteria
- Develop voice, data and IP network solutions
- Produce requirements for voice, data and IP network solutions for delivery of new voice, data and IP networks to customers using forecasting demand data
- Prepare plan for organisational change control process and integration of new solutions within a complete network infrastructure
- Produce test management schedule for testing process of network product solution
- Translate complex design and architecture requirements to traceable software application characteristics according to design requirements
- Develop network architecture solution specifications using industry process according to design requirements
- Develop software and hardware resource profiling and select suitable vendor for negotiations
- Translate complex requirements into software packaging
- Produce software deployment mapping and version control to ensure complete integration and compatibility of network application solution to existing system
- Complete configuration management and provide complex input network design requirements
- Critically analyse test results of voice, data and IP network solutions
- Use design document and integration document software to replicate issues exhibited in test environment
- Certify software solution compatibility and compliance to requirements using web-based test management tool (quality centre) to conduct performance evaluation tests
- Critically analyse test reports to evaluate load balancing and network security issues in test environment
- Resolve complex issues in interface to isolate defects
- Manage deployment of voice, data and IP network solutions
- Plan and prepare evidence for customer acceptance and certification
- Plan and manage transition to operation activities required for transition to operation of integrated IP network solution
- Prepare installation failures procedure to make changes while maintaining service levels
- Manage change implementation plan to maintain system stability
- Maintain currency of voice, data and IP network solutions
- Manage ongoing monitoring activities to prolong new IP network solution life cycle for cost-effective business reasons
- Produce tuning activities to make efficient use of resources
- Analyse current demand for resources to derive forecasts and future requirements
- Produce a capacity plan predicting infrastructure resource needs to achieve agreed service levels